If you have questions about Just Funeral Insurance, or would like a quote with no obligation to buy, please phone us on 0800 452 628
We’re here Monday to Friday 10am to 6pm, excluding public holidays.
To talk about your policy or to make any changes, simply call us on 0800 857 410
Our customer care team is here from Monday to Friday 9am to 8pm, excluding public holidays. You can also email us at care@justinsurance.co.nz
Our friendly team is here to support you and your loved ones. Simply give us a call on 0800 857 410 We're here Monday to Friday 9am to 8pm, excluding public holidays.
We hope that you never have reason to complain but if you do, we are here to work with you to resolve it.
If you have a complaint, we will do our best to work with you to resolve it quickly and fairly. If you need to make a complaint, please contact us.
Phone: 0800 857 410
Email: complaints@justinsurance.co.nz
In writing: Complaints, Just Insurance, DX Box EP71509, Penrose, Auckland 1061
Complaints are normally resolved within 30 days, however if your complaint remains unresolved after this time you will be informed of the reasons for the delay and when to expect an outcome. We may also refer your complaint to Hallmark Life to help resolve the issue.
We’re here to help. Our friendly team will be happy to answer any questions you have, with no pressure to buy. When you’re ready, you can get your free quote in minutes.
or call us